Snushaven LTD Terms and Conditions
1. Introduction
Welcome to Snushaven LTD, your online store for nicotine pouches. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please do not use our website.
2. Eligibility
You must be at least 18 years old, or the legal age in your jurisdiction, to purchase products from Snushaven LTD. By placing an order, you confirm that you meet the age requirement. In some countries, the legal age may be higher, and it is your responsibility to ensure that you comply with local laws regarding the purchase of nicotine products.
3. Product Information
Snushaven LTD strives to provide accurate information about our products, including descriptions, pricing, and images. However, we do not guarantee that all product details are entirely accurate, complete, or error-free. If a product offered by Snushaven LTD is not as described, your sole remedy is to return it in unused condition. Snushaven LTD reserves the right to change product descriptions, pricing, and availability at any time without prior notice.
4. Orders and Payment
All orders placed through Snushaven LTD are subject to acceptance. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product availability, pricing errors, or fraud prevention. Prices are subject to change without notice. Payment must be made at the time of order placement, and we accept the payment methods specified on our website.
5. Shipping and Delivery
We ship worldwide, but delivery times and costs may vary depending on your location. Shipping fees will be calculated at checkout. Snushaven LTD is not responsible for any delays caused by customs, regulatory authorities, or delivery services. Please refer to our Shipping Policy for further details.
By placing an order, you acknowledge that you are aware of any local customs laws or import restrictions in your country.
6. International Orders
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Customs and Import Restrictions: You are responsible for ensuring that our products comply with your country's import regulations. Snushaven LTD is not liable for any customs issues, confiscations, or delays that may occur during the shipping process.
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Non-Refundable Policy: If your package is confiscated by customs or any other regulatory authorities, Snushaven LTD will not issue a refund. Refunds will only be issued if the package is returned to Snushaven LTD in its original condition. Refunds will exclude shipping and handling fees.
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Shipping Restrictions: Some products may be restricted or prohibited in certain countries or regions. It is your responsibility to verify that the products you wish to purchase are permitted by the laws of your country.
7. Returns and Refunds
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UK Returns: In the UK, we accept returns for unused and unopened products within 30 days of delivery. To initiate a return, please contact our customer support. Refunds will be processed upon receipt and inspection of the returned items. Shipping costs are non-refundable.
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International Returns: Due to the nature of nicotine products, international returns are not accepted unless the product is defective or incorrect. In such cases, Snushaven LTD will cover the return shipping cost and issue a refund or replacement upon inspection.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy, which outlines how we collect, use, and protect your personal information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU customers and California Consumer Privacy Act (CCPA) for California residents.
9. Intellectual Property
All content on the Snushaven LTD website, including but not limited to text, graphics, logos, images, and software, is the property of Snushaven LTD or its content suppliers and is protected by international copyright and trademark laws. Unauthorized use of any content, materials, or intellectual property without prior written consent is prohibited.
10. Limitation of Liability
Snushaven LTD is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim arising from your use of our website or products is limited to the amount you paid for the product(s) in question.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation.
11. Governing Law and Dispute Resolution
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom, except where mandatory consumer rights in your jurisdiction apply.
12. Changes to Terms and Conditions
Snushaven LTD reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of the website after any such changes will constitute your acceptance of the revised terms. Please review this page regularly to stay informed of any updates.
13. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at:
Snushaven LTD
[Insert Contact Information]
By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing Snushaven LTD.
Non-Refundable Policy on Some International Orders
At Snushaven LTD, we strive to ensure that all international orders are delivered promptly and securely. However, please be aware of the following policy regarding international shipments:
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Confiscation by Customs: If your package is confiscated by customs or any other regulatory authorities in your country, Snushaven LTD will not issue a refund. It is the customer's responsibility to be aware of their country's import regulations and to ensure that our products are permitted.
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Return to Sender: If a package is returned to us due to confiscation, refusal by customs, or any other reason, a refund will be issued only upon the safe return of the package to Snushaven LTD. The refund will exclude any shipping and handling fees incurred during the process.
By placing an order with Snushaven LTD, you agree to these terms and understand that it is your responsibility to comply with your local import laws and regulations.
Thank you for your understanding.